How It Works
Five stages. One accountable operating model.
You don't install Tapestry and hope. Our team designs, deploys, governs, and continuously improves the operation with you. The product and the expertise are one offer.
Stage 01
Discover
Find the work worth operationalizing.
What we do
- Map your recurring work, bottlenecks, and exception-heavy processes
- Assess where knowledge lives and how decisions are actually made
- Identify risk, readiness, and the constraints that matter
What you get
A shortlist of high-value workflows with a clear first candidate, not a transformation roadmap.
Stage 02
Design
Define the operation before anything runs.
What we do
- Define the specialist roles and their responsibilities
- Specify workflows, triggers, cadences, and expected work products
- Map the knowledge sources, evidence requirements, and approval boundaries
- Agree on acceptance criteria and success measures
What you get
A precise operating design your team has reviewed and signed off on.
Stage 03
Deploy
Build it, connect it, prove it.
What we do
- Configure Tapestry around the agreed design
- Connect the relevant systems and load the knowledge base
- Build custom skills and engineering where the work requires it
- Validate outputs against your acceptance criteria before go-live
What you get
A working operation producing real deliverables. Validated, not demoed.
Stage 04
Govern
Make it accountable from day one.
What we do
- Set permissions and role boundaries
- Wire approvals into the actions that need them
- Establish evidence requirements and escalation paths
- Stand up the operating record and review rhythm
What you get
An operation your organization can audit, question, and stand behind.
Stage 05
Improve
Keep it dependable as things change.
What we do
- Monitor output quality, exceptions, and failures
- Correct problems and update workflows as the business changes
- Review results against the agreed measures with you
- Expand into adjacent workflows when the record justifies it
What you get
An operation that stays current, and a partner accountable for it.
Your business generates work every day.
Supplier prices change. Invoices arrive. Contracts expire. Commodity markets move. Sales shift. Exceptions appear.
Most of that work still depends on someone noticing, investigating and following up.
Tapestry does that work continuously.
7:42 AM
New supplier invoice received
Tapestry
Matched against PO and contract.
Exception detected
Freight charge exceeds contracted rate by $4,820.
Imogen investigated
Compared invoice, PO and supplier terms.
7:44 AM
Decision ready
Dispute freight charge.
Estimated recovery: $4,820
Review
Illustrative Sample · Fictional company · Synthetic data
Start with one operation.
The first engagement is deliberately narrow: one valuable workflow, defined acceptance criteria, controls from day one, and a measured result. Expansion is earned by the operating record.